E&L Solar Solutions ("we", "us", or "our") respects your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Privacy Policy explains what information we collect through this website, how we use it, and the rights you have over it.

1. Information We Collect

When you submit our Contact Us form or Solar Estimator, we collect the information you provide directly, which may include:

• Your full name
• Email address
• Phone number
• The contents of your message or inquiry
• Details you enter into the solar package estimator (e.g. appliances, estimated usage)

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide the solar quotation or assistance you requested
• Contact you by email, SMS, or phone regarding your inquiry
• Improve our products, services, and this website
• Comply with legal or regulatory obligations

We do not sell your personal information to third parties.

3. Cookies

This website uses a small amount of browser storage to remember your cookie consent preference so we don't ask again on every visit. We do not currently use third-party advertising or analytics cookies. If that changes, this policy will be updated and you will be asked for consent again where required.

4. Data Sharing

Your information may be shared with trusted service providers who help us operate this website and respond to inquiries (for example, our SMS notification provider), solely for that purpose and under appropriate confidentiality obligations. We do not share your information for marketing purposes without your consent.

5. Data Retention

We retain contact and inquiry records for as long as necessary to respond to your request and for legitimate business or legal purposes, after which the data is deleted or anonymized.

6. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed that your personal data will be, are being, or have been processed
• Access your personal data we hold
• Correct any inaccurate or outdated personal data
• Object to or withdraw consent for the processing of your data
• Request the deletion of your personal data, subject to legal retention requirements
• File a complaint with the National Privacy Commission (NPC)

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us at domingedwin7@gmail.com.